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Upcoming Conferences, Workshops and Speaking
Engagements:
Platts
11th Annual Credit & Collections Conference for Utilities
February 29 to
March 2, 2012
Omni Fort Worth
Hotel, Fort Worth, Texas
Monticello Consulting will attend.
For
more information
AGA/EEI
Customer Service Conference and Exposition
April 9-12, 2012
Omni Fort Worth
Hotel, Fort Worth, Texas
Monticello Consulting will attend. In addition,
Monticello Consulting alliance partner, NeuAnalytics, will
co-present with First Energy in a session
on Enterprise Collection Agency
Management (ECAM), a new solution that helps utility
companies select, manage and monitor outside collection
agencies and programs, as well as debt sales.
For
more information
Utility
Revenue & Customer Management World Asia 2012
April 16-19, 2012
Marina Bay Sands
Convention Centre, Singapore
Bruce
A. Gay, President of Monticello Consulting will conduct a
full-day Masterclass
workshop titled: "Effective
Collections and Debt Recovery Strategies and Techniques for
Utilities."
For
more information
Recent Events For Monticello Consulting:
EUCI’s
9th Annual Credit &
Collections for Utilities
June 6-7, 2011
Hyatt Regency
Dallas, Dallas, Texas
Bruce
A. Gay, President of Monticello Consulting will conduct a
pre-conference
workshop titled: "Managing
Accounts Receivable Portfolios - Strategies and Technologies
for Reducing Write-Offs and Lowering Costs"
In
addition, Bruce will present
a case study titled "Credit
and Collections: Understanding and Managing the
Relationships among Utilities, Public Utility Commissions,
and Consumer Advocacy Groups"
For
more information
Conferences Connect--3rd Annual Conference on Credit &
Collections for Utilities
July 20-22, 2011
Hyatt Regency Downtown Boston
Boston,
Massachusetts
Bruce
A. Gay, President of Monticello Consulting will conduct a
pre-conference
workshop titled: "How To Manage Agencies for Maximum
Return."
EUCI’s
8th Annual Credit &
Collections for Utilities
June 23-24, 2010
Denver,
Colorado
Bruce
A. Gay, President of Monticello Consulting conducted a
post-conference
workshop titled: "Managing Inactive Utility
Accounts & Programs--Strategies for Improving Collection &
Recovery Performance"
In
addition, Bruce presented
a case study titled "A Critical
Review of the Fundamental Causes of Increases in Bad Debt at
Utility Companies"
For
more information
Conferences Connect--2nd Conference on Credit &
Collections for Utilities
June 17-18, 2010
Hilton Garden Inn
Chicago, Illinois
Kevin Hankins, Manager of Revenue Recovery, NiSource Energy
Group and Bruce A. Gay, President, Monticello Consulting
presented a case study NiSource's recent efforts to
improve performance on in-active accounts and agency
management.
In addition, Bruce
conducted a post-conference
workshop.
For more information
EUCI’s
2nd Annual Credit &
Collections for Utilities: Canada
March 23-24, 2010
The Sutton Place
Toronto,
Ontario Canada
Stephen Pothier, P.Eng, Director of
Revenue Operations, Nova Scotia Power and Bruce A. Gay,
President of Monticello Consulting presented a case study
on Nova Scotia Power's recent efforts to improve performance
in credit, collections and recovery operations.
In
addition, Bruce
A. Gay, President of Monticello Consulting conducted a
workshop titled: "Managing Inactive Utility
Accounts & Programs--Strategies for Improving Collection &
Recovery Performance"
For
more information
American
Gas Association
6th Annual Uncollectibles Workshop
October 6 -7, 2009
Hilton Burlington Hotel, Burlington, Vermont
Bruce A. Gay, President of Monticello Consulting and Amanda
Noonan, Director, Consumer Affairs, New Hampshire Public
Utilities Commission presented a case study titled:
"A Utility's Rate Increase Request and its Commissions
Response to Bad Debt Performance."
EUCI’s
7th Annual Credit &
Collections for Utilities
June 10-11, 2009
Hyatt Regency Tech Center
Denver,
Colorado
Bruce
A. Gay, President of Monticello Consulting conducted a
workshop titled: "How to evaluate a utility
company's credit and collections performance and calculate
an appropriate level of bad debt."
In
addition, Bruce spoke on how public utility commissions
are becoming
increasingly more pro-active in
reviewing and analyzing the collection, recovery and bad
debt performance of utilities under their jurisdiction.
For
more information
Chartwell's Webinar: An Online Discussion of Credit &
Collection Issues
Thursday, December 18, 2008
2:00 - 3:30 PM Eastern
Bruce
A. Gay, President of Monticello Consulting co-presented
this online panel discussion of
utility industry credit and collection issues.
The discussion addressed a
number of issues related to the economy, customers' ability
to pay their energy bills and reviewed what utilities are
doing to improve collection and recovery performance.
Conferences Connect--Credit &
Collections for Utilities
November 5 - 7, 2008
Hyatt Regency Pier 66
Fort Lauderdale,
Florida
Bruce A. Gay, President of Monticello Consulting
chaired this inaugural event. In addition, Bruce
conducted a pre-conference
workshop titled: "Managing Inactive Utility
Accounts & Programs--Strategies for Improving Collection &
Recovery Performance."
EUCI’s
6th Annual Credit &
Collections for Utilities
June 3 - 4, 2008
Hyatt Regency Tech Center
Denver,
Colorado
Bruce A. Gay, President of Monticello Consulting
Chaired this event. In addition, Bruce conducted a pre-conference
workshop on new technology-based collection solutions for
utility companies. Bruce discussed the latest
advances in technology, analytic tools and vendor solutions
hitting the market today. In the main conference
session, Bruce will also presented a recent case study
on bad debt balance transfers, previewing an upcoming
article to be published in the American Gas Association
Magazine.
For
more information
American
Gas Association
Uncollectibles Workshop
October 9 -10, 2007
Newport, Rhode Island
Bruce A. Gay, President of Monticello Consulting
participated on a panel discussion on selling bad debt.
For more information
EEI/AGA
Customer Service Conference and Exposition
April 15-18, 2007
Indianapolis, Indiana
Source
Media 11th
Annual National Collections & Credit Risk Conference
March 11-13, 2007
Boca Raton Resort & Club
Boca Raton, Florida
Bruce A. Gay, President of Monticello Consulting
participated in a panel discussion on credit and collections
in the telecommunication and utility industries.
For
more information
Royal
Media Collection
Technology Summit 2007
January 24-26, 2007
Las Vegas, Nevada
Bruce A. Gay, President of Monticello Consulting presented
on how scoring and analytics are revolutionizing the
collection and recovery industry.
EUCI’s
5th Annual Credit &
Collections for Utilities
January 22-23, 2007
Tampa, Florida
Bruce A. Gay, President of Monticello Consulting and Don
Davey, Director of Collections and Recovery Solutions,
Intelligent Results will conduct a workshop on agency management. In the Workshop they
will discuss trends and best practices from various
industries. In addition, they will discuss the facts
and formulas that every agency manager should know.
Ozgur Tuzcu, Principal Analyst, DTE
Energy will present how Intelligent Results' analytics and
decision management software is helping the Michigan utility
make more cost effective decisions regarding collections and
recovery efforts
For
more
information
American
Gas Association
Uncollectibles Workshop
October 10-11, 2006
Indianapolis, Indiana
Ozgur Tuzcu, Principal Analyst, DTE
Energy and Don Davey, Director of Collections and Recovery
Solutions of Intelligent Results presented how predictive
analytics and new scoring technologies are helping make more
cost effective decisions regarding collections and recovery
efforts.
CIS
Conference 30
May 2-5, 2006
Gaylord Texan Resort & Convention Center
Grapevine,
Texas
Bill Van Dam,
Director, Credit & Collections, NSTAR Electric & Gas Co.,
Bruce A. Gay,
President of Monticello Consulting and Don Davey, Director
of Collections and Recovery Solutions of Intelligent Results presented
new scoring applications and technologies that
are revolutionizing the utility industry.
AGA/EEI
Customer Service and Exposition
April 9-12, 2006
Philadelphia, Pennsylvania
Bill Van Dam,
Director, Credit & Collections, NSTAR Electric & Gas Co.,
Bruce A. Gay,
President of Monticello Consulting and Don Davey, Director
of Collections and Recovery Solutions of Intelligent Results presented new scoring applications and technologies
that
are revolutionizing the utility industry.
Platts 5th
Annual Credit & Collections for Utilities Conference
March 6, 7 & 8th, 2006
Miami, Florida
Bruce A. Gay, President of Monticello
Consulting moderated a panel discussion on selling bad debt.
Don Davey, Director of Collections and Recovery Solutions of
Intelligent Results participated on a panel discussion on
scoring applications for utilities.
For
more information
American
Gas Association
Uncollectibles Workshop
October 3-4, 2005
Chicago, Illinois
Bruce A. Gay,
President of Monticello Consulting moderated panel discussions on behavioral scoring, process
optimization/Six-Sigma, and agency management. Utility
companies participating in the panel discussions included
Ameren, Florida Power & Light, Vertex/NiSource, We Energies,
Baltimore Gas & Electric, Allegheny Power, Aquilla,
Washington Gas and First Energy. For
more information
EUCI’s 3rd Annual Credit &
Collections for Utilities
September 21-23, 2005
Atlanta, Georgia
Bruce A. Gay,
President of Monticello Consulting and Don Davey, Director
of Collections and Recovery Solutions, Intelligent Results
conducted a pre-conference workshop on advanced predictive
analytics for utilities. In the Workshop they
discussed new scoring applications and technologies which
are revolutionizing the credit, collection and recovery
Industry. For
more
information
2005 Webinars:
Predictive Analytics & Dynamic Modeling For Utilities
October 2005
August 2005
June 2005
April 2005
Attendees discovered how
state-of-the-art scoring solutions can optimize
non-pay disconnect activity, collection, recovery and other operational activities.
They witnessed our technology and model building in action, and
examined how our analytics solutions deliver significant ROI
across the entire customer lifecycle.
Platts 4th
Annual Credit & Collections for Utilities Conference
March, 2005
Miami, Florida
Monticello Consulting and
Verizon
Wireless conduct a pre-conference workshop on
agency management.
Bruce A. Gay also participates in a
panel discussion on
collection and recovery issues. For
more
information
Infocast's Tools, Techniques, and Strategies to Optimize Credit
& Collections
January, 2005
New Orleans, Louisiana
Bruce A. Gay, President of Monticello Consulting Group
conducted an
advanced, two day workshop for utility industry collections and recovery
professionals. For
more
information
American Gas Association/Edison Electric
Institute
Customer Service Conference and Exposition
March 2004
Orlando, Florida
Bruce A. Gay,
President of Monticello Consulting Group speaks on the topic
of collections and recovery.
CBI’s 3rd Annual Credit &
Collections for Utilities
February 2004
Miami, Florida
Bruce A. Gay, President of Monticello
Consulting Group conducts a pre-conference workshop and also
speaks on industry issues. For more
information
EUCI’s 2nd Annual Credit &
Collections for Utilities
January 2004
San Antonio, Texas
Bruce A. Gay, President of Monticello
Consulting Group conducts a pre-conference workshop on collections
and recovery, and also speaks on selling bad debt. For more
information
EMACS 6th International Energy Marketing
and Customer Service Conference & Expo
October 2003
Orlando, Florida
Bruce A. Gay,
President of Monticello Consulting Group speaks on utility
industry collection topics.
EUCI’s Credit & Collections
for Utilities
May 2003
Atlanta, Georgia
Bruce A. Gay, President of Monticello
Consulting Group speaks on the topic of selling bad debt.
For more information
Canadian Electricity Association Customer
Council Meeting
March 2003
Hull, Quebec, Canada
Bruce A.
Gay, President of Monticello Consulting Group speaks on the
topic of selling utility debt.
Credit Today’s Debt Sale &
Purchase Conference
February 2003
London, United Kingdom
Bruce
A. Gay, President of Monticello Consulting Group speaks on
the topic of utility industry debt sales in the United States.
CBI’s 2nd Annual Credit &
Collections for Utilities
February 2003
New Orleans, Louisiana
Bruce A. Gay, President of Monticello
Consulting Group conducts a pre-conference workshop on selling
charged-off accounts. For more
information
ACA International Asset Buyer’s
Program Year-End Debt Sales Roundup
November 2002
Dallas, Texas
Bruce A. Gay, President of Monticello Consulting Group speaks
on the topic of debt sales in the utility industry.
CBI’s Data Warehousing and Data
Mining For Energy Companies
October 2002
Houston, Texas
Bruce A. Gay, President of Monticello Consulting Group speaks
on the topic of data warehousing.
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